So, you've built a thriving business selling beautiful and shatterproof acrylic glassware sets. Those tumblers with sparkly lids and neon straws? They're amazing! But with a growing business, you might need some extra help to keep things running smoothly.
That's where your sales team comes in! But how do you find the perfect people to join your acrylic glassware adventure? Don't worry, this guide will reveal 3 superpowers you need to find your dream team!
1. Passion for Products and People!
Imagine your store filled with happy customers, chatting with friendly staff who are bursting with excitement about your acrylic glassware. That's the magic of having a team with a passion for both products and people! Here's how to find them:
- Ask the Right Questions: During interviews, don't just focus on sales experience. Ask questions that show their passion for customer service and your unique products. For example, "What do you love most about acrylic glassware?" or "How would you explain the benefits of acrylic to a customer who's worried about plastic?"
- Let Them Show, Don't Just Tell: Role-playing exercises can be a great way to see a candidate in action. Give them a scenario, like a customer looking for a gift for a friend who loves picnics. See how they approach the customer, showcase the features of your acrylic glassware, and make a sale!
- Find the Fanatics!: Social media can be a goldmine for finding passionate people. Look for people who follow your store's accounts, comment on your posts, or even tag you in pictures using your products. These poeple might already be huge fans of your acrylic glassware and would love to join the team!
2. Storytelling Superstars!
The best salespeople aren't just order-takers, they're storytellers! They can weave a tale about how your acrylic glassware will make picnics more fun, movie nights more magical, or simply add a pop of color to someone's everyday life.
Here's how to find these storytelling superstars:
- Look for Creativity: During interviews, ask open-ended questions that encourage creativity. For example, "How would you describe the perfect summer day, using only our acrylic glassware?" See how they come up with interesting scenarios and paint a picture with their words.
- The Power of Description: Pay attention to how candidates describe your products. Do they use vivid language and highlight unique features? Can they explain the benefits of acrylic (like being shatterproof or lightweight) in a way that excites customers?
- Test Their Pitch: Give them a specific product and ask them to create a short sales pitch. This will reveal their storytelling skills and ability to connect with potential customers on an emotional level.
3. Team Player Powerhouse!
Your sales team won't be working in a silo. They'll be collaborating with other staff, from the person stocking shelves to the one managing your online store. So, you need team players who can communicate effectively and work together towards a common goal – making your acrylic glassware business a success!
Here's how to find these team-player powerhouses:
- Behavioral Interviewing: Behavioral interviewing techniques focus on past experiences. Ask questions like, "Tell me about a time you had to work with a difficult customer" or "Describe a situation where you had to collaborate with a teammate to solve a problem." These answers will give you a glimpse into their teamwork skills and how they handle challenges.
- The Group Project: Consider group interview activities where candidates have to work together on a task. This will show you how they communicate, share ideas, and resolve any disagreements that might arise.
- Reference Check Magic: Don't underestimate the power of reference checks! Contact past employers and colleagues to get an honest picture of the candidate's teamwork skills and how they fit into a team environment.
Wrap Up
By focusing on these 3 superpowers – passion for products and people, storytelling skills, and team player power – you'll be well on your way to building a dream sales team for your acrylic glassware store! Remember, the best salespeople are enthusiastic, creative, and know how to work together to achieve success. With the right team in place, you can watch your business shine!